The hotel is immaculately clean and refined. the employees are pleasant. - the lobby restaurant has outstanding meals. Overall, we had a lovely stay at Mercure Genova San Biagio.

Make sure you stay in the superior double room with a bath. All the staff members are very efficient and attentive. It offers very good services.

I was very conscious that I knew zero italian, but the gentleman on reception was excellently versed in English and took the time to briefly educate me on the basics of the italian language upon my request. The bar staff were also very helpful and recommended a nice bottle of red, and it was extremely convenient to have internet access available to guests free of charge. Dinner was a little haphazard on service which could be explained by the large number of diners, but the food in general was very good. The final bill was incorrect, but they fixed it immediately once this was pointed out. Breakfast was amazing and certainly ample in both selection and quality; a great start to the day and excellent value for money being included in the room rate.

The only hitch I can think of was that whilst I was staying in room 126 right on the end of the corridor, the auto lights did not activate until one had walked halfway up the hallway. Maybe just a design fault perhaps?

Comfortable and quiet rooms here, each one equipped with a safe box, mini bar, and central heating. 🛡️

Very large room. Very large bed. Quiet room and surroundings. The hotel was fine with me as I arrived at 22h as a stop over on my way down to the south of the country.

Only minor points considering the value for money. 1) The breakfast was ok (even good considering the price) but indeed there was no refill (as written by others): I was there at 8h45 and most of the food had already gone! 2) The hotel, again as indicated by many, is not easy to find (my gps did not find it but ViaMichelin did!) - the area is in fact pretty awful ;-)

Hotel was nicely decorated, and much better than we had experienced throughout other parts of Europe. Close to Genova, which was nice. Rooms were updated and decorated nicely. Although expensive to us hotels rates, it was comparable to other European rates. Nice hotel, and would stay here again!

The location in a shopping area was comfortable and ideal. There were a small shopping mall and a GOOD market nearby. - Spent our evenings in nearby Trattoria Bar Edera enjoying drinks and atmosphere.

There is no free Internet in the room (it was announced during the booking)

Good hotel hotel and facilities.

Cozy spot with top-notch service 🌟 and a quiet setting near a great market full of tasty fresh goodies.

The room was large, clean and well appointed. The internet service was complementary and worked very well. I was passing through the area and it was great for a stop over for the night. The hotel has a nice dining room and serves dinner at night in the restaurant and a large breakfast buffet in the morning. The reception staff was friendly and welcoming.

Had dinner in the restaurant in the evening. For the price charged I didn't think much of the food served. I am not hard to please and love to eat, but the fish was fishey tasting and totally unseasoned and plain. This dish was suppose to be a a local speciality. The scrambled eggs served in the morning at the breakfast buffet were watery. Eggs in Europe are usually extra special good and flavorful and these were not. I think they need a new chef.

The bed is comfortble. The hotel sit in the mountian and the scenery out of the window is nice. The breakfast is good.

The hotel is a little far from the central of the city, so it is not good for the Backpackers,.

The breakfast here was amazing, with a great presentation including ham, pastries, and sausages.

Very nice hotel for travelers with car. Rooms are big and modern. Breakfast is very good, with fresh orange and grapefruit juices. Free parking is a big advantage.

I didnn't like the location and there was not a third (for the kid) bed in the room, what we demend.